For immediate assistance, call 911.
Use this checklist to assist you in making your call. Ask for the Crisis Intervention Team or request an officer trained in handling mental health cases.
Crisis Intervention Teams

This Crisis Intervention Team (CIT) refers to a group of law enforcement officers who is specifically trained to respond to persons in a mental health crisis. The Crisis intervention team has two primary purposes: responding to emergency calls involving mental health consumers in a mental crisis, and diverting persons from the criminal justice system and connecting them with mental health services.

Travis County Crisis Intervention Team: 512-854-3430

Austin Police Department Crisis Intervention Team: 512-854-3450

Williamson County Mobile Crisis Outreach Team: 512-943-3545

Hill Country MHDD (Hays and South Counties): 877-466-0660

Scheib MH Center (San Marcos): 512-392-7151

Bastrop Crisis Intervention Team: 512-549-5100

Burnet Crisis Intervention Team512-756-8080

Hotlines provide access to trained call-takers 24/7. Hotline callers receive immediate assessments, referral to additional community resources, and if, needed, crisis intervention services.

Travis County: 512-472-4357 (Integral Care)

Bastrop, Burnet, Caldwell, Williamson Counties: 1-800-841-1255 (Bluebonnet Trail Community Services)

Hays County: 1-877-466-0660 (Hill Country MHDD Centers)

National Suicide Prevention Lifeline: 1-800-273-8255
Para llamadas en Espanol: 1-888-628-9454

National Crisis Text Line: Text NAMI to 741741

Psychiatric Emergency Services (PES) in Austin is a walk-in psychiatric emergency service clinic for Travis County staffed by licensed clinicians, psychiatrists, nurses, and qualified mental health professionals. PES provides psychiatric assessment, crisis intervention, linkage with resources, and physician services to children/youth and adults experiencing psychiatric distress. Location information.

National Suicide Prevention Hotline: 1-800-273-8255

Para llamadas en Espanol: 1-888-628-9454

National Crisis Text Line: Text NAMI to 741741

American Foundation for Suicide Prevention
Information on warning signs, support, and resources.

Trevor Project Hotline: 866-488-7386
Resources and hotline for LGBTQ youth

Navigating Health Insurance Following a Suicide Attempt
Guide to consumer protections under federal insurance law

Crisis Planning Guide

Downloadable guide from NAMI

911 Checklist

Downloadable sheet from NAMI Central TX

Suicide Assessment Card

Downloadable card from NAMI Central TX