For immediate assistance, call 988.
Use this checklist to assist you in making your call. Ask for the Crisis Intervention Team or request an officer trained in handling mental health cases.
This Crisis Intervention Team (CIT) refers to a group of law enforcement officers who is specifically trained to respond to persons in a mental health crisis. The Crisis intervention team has two primary purposes: responding to emergency calls involving mental health consumers in a mental crisis, and diverting persons from the criminal justice system and connecting them with mental health services.
Travis County Crisis Intervention Team: 512-854-3430
Austin Police Department Crisis Intervention Team: 512-854-3450
Williamson County Mobile Crisis Outreach Team: 512-943-3545
Hill Country MHDD (Hays and South Counties): 877-466-0660
Scheib MH Center (San Marcos): 512-392-7151
Bastrop Crisis Intervention Team: 512-549-5100
Burnet Crisis Intervention Team: 512-756-8080
Hotlines provide access to trained call-takers 24/7. Hotline callers receive immediate assessments, referral to additional community resources, and if, needed, crisis intervention services.
Travis County: 512-472-4357 (Integral Care)
Bastrop, Burnet, Caldwell, Williamson Counties: 1-800-841-1255 (Bluebonnet Trail Community Services)
Hays County: 1-877-466-0660 (Hill Country MHDD Centers)
National Suicide Prevention Lifeline: 1-800-273-8255
Para llamadas en Espanol: 1-888-628-9454
National Crisis Text Line: Text NAMI to 741741
Psychiatric Emergency Services (PES) in Austin is a walk-in psychiatric emergency service clinic for Travis County staffed by licensed clinicians, psychiatrists, nurses, and qualified mental health professionals. PES provides psychiatric assessment, crisis intervention, linkage with resources, and physician services to children/youth and adults experiencing psychiatric distress. Location information.
National Suicide Prevention Hotline: 1-800-273-8255
Para llamadas en Espanol: 1-888-628-9454
National Crisis Text Line: Text NAMI to 741741
American Foundation for Suicide Prevention afsp.org
Information on warning signs, support, and resources.
Trevor Project thetrevorproject.org Hotline: 866-488-7386
Resources and hotline for LGBTQ youth
Navigating Health Insurance Following a Suicide Attempt nami.org
Guide to consumer protections under federal insurance law
Crisis Planning Guide
911 Checklist
Suicide Assessment Card
